All items are refundable for 30 days from the date of purchase. Check the price match policy on the official website to find out more details on price matching services when you used a special valore books promo code or. Seeing the option to print a return label in my email from valore, i naturally assumed this would be a seamless process, as it is with most reputable book rental sites cheggamazon. Sell your books to millions of students nationwide. Just use the free, prepaid shipping return label and packing slip provided by valorebooks. The booksellers return address can be found in the return initiated email. If you dont see a return rental link, its likely that your order was placed within the last 45 days and your return label isnt ready. In the case of distributor resignation or termination, the distributor has sixty 60 days or longer where required by law from the ship date to return products for a refund. In this period of selflearning it is time to read textbooks and find out something new for your future or present careers. Items purchased at other half price books locations cannot be returned at a half price books outlet location. Please package items separately and follow the individual return instructions, as each rental may not have the same return address. Step 1 visit the order history in your account and click the order number link for the item you will be returning.
Will my textbook include the cd, codes, and other supplementary materials. The valore books promo codes currently available end when valore books set the coupon expiration date. If youve received neither by the third day, the return is considered accepted and you should return the book to the seller. If you dont see a red return rental button, its likely that your order was placed within the last 45 days and your return label isnt ready. In any case that you received a damaged item, please email us within 7 days upon receipt of the item you purchased. Valorebooks policy is that you can return them for a refund within 30 days from your date of purchase. Return policy timeframe begins upon notification of order shipment or availability for pick up. You can print a return pack slip on your orders page. When i requested to return it, the seller said no and i had to contact valore books to enforce their return policy with the bad seller. Please note that sellers are permitted to have a final sale policy on ebooks only. With our dedicated customer support team, 30day, noquestionsasked return policy, and our price match guarantee, you can rest easy knowing that were doing everything we can to save you time, money, and stress.
Bring the item you wish to return and the digital qr code to the dropoff location. Valore books promo codes let you study low prices on textbooks and textbook rentals, including. Distributors may only return product for product credit unless they are cancelling their distributorship. I spent 2 days finding my books and comparing prices. The order number or email address last name you provided does not match our records.
It is vital for you to provide uptodate and correct account information, name, vid, address, phone number and email address. General reading books, insignia items and clothing items may be returned within two weeks of. If youre not satisfied in any way with the physical book you receive, or it turns out you dont need it, just return the book to our thirdparty partner in the same condition within 21 days using our box and prepaid ups shipping label. In practice, theyll charge half the book price if the book comes within 15 days of its due. Buy college textbooks rent textbooks sell textbooks online. Thats why we give students the option to buy or rent. If you need to return a purchase, simply follow these instructions. The big downside to knetbooks is its draconian return policy. Apr 12, 2020 valorebooks policy is that you can return them for a refund within 30 days from your date of purchase. These shipping materials will be available on your my account page 45 days after your order was placed. If you arent satisfied, let us know and well fix it.
Sep 30, 2019 unfortunately, the generosity doesnt extend to the return period. Mishawaka, in 46545 usa please include a short note that includes your order number explaining the reason for your return. Book must be in the same condition in which we shipped it to you. Chegg vs valore books for april 2020 college textbook. Locate the item you want to return and click the red return rental button.
See rental terms and conditions for more on initial return window and refund policy. Select the appropriate term and campus to display your required course material. Rent textbooks online cheap college textbook rentals. Walmart employee claims returning books to store is illegal.
If you rented multiple books with valorebooks, you will receive a different prepaid shipping label for each book. All items, including purchase and rental orders, are eligible for a full refund within 30 days from the date of purchase. Some items that are opened, unsealed or damaged may not be accepted for refund. We accept any return shipped to us within 60 days of the purchase date. Borrowers who return a book late will automatically be charged for a 15 day extension. Check the price match policy on the official website to find out more details on price matching services when you used a special valore books promo code or other offer at the time of your purchase. Locate the item you want to return and click return rental. The return slip wouldnt pull up from their site, their customer service was completely useless and so in the interest of getting it off of my plate, i decided to ship the book via ups.
Valore books accepts price matches for the following companies. Valore bookss textbook rental system allows you to sell back books you dont need after the semester has finished. According to the rental agreement, knetbooks can charge you the full purchase price of the book less any rental fees youve already paid if they dont receive the book on its due date. May 12, 2020 valore books has a 30day noquestionsasked return policy. In general, restocking fees start at 20% but may be significantly higher depending on the condition of the return.
In fact, the prices on many books are slashed up to 90%. Our customer service will get in touch to assist you. After that, borrowers have to pay the full list price of the book less any rental fees and extension fees that have already been paid. I paid the fee to rent the book i had a bit longer and sent it back in the middle of january. What happens if the book becomes damaged during my rental period. Return items must be postmarked within 30 days of the purchase date to be eligible for a refund. If thats the case, please check back after the first 45 days have elapsed. You must return your book directly to the authorized seller from whom you purchased it. However, some valore books deals dont have a definite end date, so its possible the promo code will be active until valore books runs out of inventory for. Valorebooks also lets you sell text books directly to us at the highest buy back. A printed copy of the receipt, a brief explanation stating the reason for the return, and the merchandise in its original, unopened condition must accompany all exchanges or returns. If you selected a labelfree, boxfree return location, you do not have to package your item in a shipping box. Step 2 from the order detail page, click the return this item link. I ordered one book, and the seller shipped me the wrong one.
Rent textbooks from knetbooks and never pay full price for textbooks again. If you do not have all of the components of a package. Return items must be postmarked within 30 days of your purchase date to be eligible for a refund. A onetime use item, such as an online access code that cannot be used by another student or software accompanying the book may not be reusable. Valorebooks 30day return policy if at any time youre not satisfied with your textbook rental, you can return it back to the company within 30 days for a hasslefree, full refund. There may be something wrong with the network at this time. Earth, life, and physical science, from astronomy to zoology. When you order a book through valore books, youll have 30 days to return it if you need to. Your refund will be processed to your credit card once the bookseller receives the book back. I am not looking for a refund, but would rather just exchange the book for another one. Rental policies for orders made in 2016 and after valore books. Please see below for information on how to initiate a return through your abebooks account.
At valorebooks, we understand how expensive college can be. The valorebooks marketplace return policy states that all items are refundable for a full refund if returned within 30 days from the date of purchase. Valore books has a 30day noquestionsasked return policy. If you cant find an answer, feel free to contact us. All rental items can be returned for a refund within 30 days from the date of purchase. Unfortunately, the generosity doesnt extend to the return period. College book rentals are up to 85% cheaper than buying a new textbook. We ensure that the items have undergone quality check before shipping. Return shipping is calculated as equal to original shipping cost and when refundable, is added to the refund upon return receipt of the book by the seller. Does anyone know the exact store return policy at booksa. Refunds will be issued in the same form of payment originally used for purchase. They offer inexpensive book rentals and even pay for return shipping at the end of the semester and give students more than 18,000 verified sellers to buy textbooks from at the lowest prices anywhere. The book was purchased at booksamillion and, to my knowledge, has never even been opened.
This allows renters plenty of time to return books if they drop classes or find that they need to purchase the text. Please include your contact information with all returns and ship to. Hopefully you dont experience any problems with your orders through them, but its nice to know that they have a flexible return policy just in case. With our dedicated customer support team, 30day, noquestionsasked return policy, and our price match guarantee, you can rest.
May 31, 2017 please note that sellers are permitted to have a final sale policy on ebooks only. I shipped it back to the seller more than two weeks later, when i finally received the address to ship it back to. However, some valore books deals dont have a definite end date, so its possible the promo code will be active until valore books runs out of inventory for the promotional item. If you dont see a return rental link, its likely that your order was placed within the. Walmart employee claims returning books to store is. You must include the return pack slip in the box with your returned item, or we wont be able to issue you a refund. Items returned to us without a return pack slip may be denied a refund or. For rentals, if students find their books at a lower price elsewhere within 7 days, they will refund the difference. The sellers address and contact information can be found on the packing slip. Our commitment with our dedicated customer support team, 30day, noquestionsasked return policy, and our price match guarantee, you can rest easy knowing that were doing everything we can to save you time, money, and stress. A disposable book such as a workbook in which pages are intended to be filled in or torn out. She said it wasnt just a store policy but it was against the law to return books.
Thanks for great choice and the possibility to work with this product. After completing the steps in the returns process, you will receive a qr code. Sep 30, 2019 unfortunately, the return policy, short rental window, and wide number of complaints make knetbooks look like a bad deal clothed in low prices. The bookseller will process your refund immediately upon return receipt of the book. Estimated delivery dates opens in a new window or tab include sellers handling time, origin zip code, destination zip code and time of acceptance and will depend on shipping service selected and receipt of cleared payment opens in a new window or tab. Valore support home buying books returns and refunds click on a question below for the answer. Hi, i work at a college bookstore and i also sell books on my own. Login or setup a new account with the campus store. Did you buy or rent a book that you need to return. Valore books is owned by follett which actually owns many, if not most, on campus bookstores throughout the united states. Until knetbooks changes its late return policy and updates its rental window, student should probably stay away. Return purchases made through via thirdparty marketplaces by entering your order number and shipping zip code. Any return that does not comply with the above policy may be rejected or may be subject to a restocking fee, at our discretion. This policy is fairly standard with textbook rental.
The return slip wouldnt pull up from their site, their customer service was completely useless and so in the interest of getting it off of my plate, i. If you are not satisfied with the book you receive, you can return it for a refund within 30 days for semesterlong rentals or 15 days for monthly 30, 60 or 90 day rentals. For assistance, please contact our customer care team refunds and form of payment. All sales at half price books outlet locations are final. Delivery times may vary, especially during peak periods.
I asked why that policy isnt posted anywhere and she said that all their policies arent posted. Valorebooks offers a generous 30day window for free returns. If the bookseller does refuse to accept your return, our. Return items must be postmarked within 30 days of your. Some comments might include if there is highlighting on the pages, tears on the cover or inside, if it is a hard or soft cover book, and if access codes or other material is included.
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